We understand that sometimes plans change, and you may need to cancel your order. Our goal is to provide flexibility while ensuring that orders are processed efficiently.
Order Cancellations
You can cancel your order if it has not yet been processed or shipped. To cancel an order, please contact us at (info@example.com) or call us at (000 – 123 – 456789) as soon as possible. Once the order is in the processing or shipping stage, we may not be able to cancel it.
Refunds
If your order is successfully canceled before it has been processed or shipped, you will receive a full refund to your original payment method. Please allow 5-7 business days for the refund to be reflected in your account, depending on your payment provider.
Exchanges or Returns After Shipping
If your order has already been shipped, cancellation is no longer possible, but you can initiate a return once the items are delivered. Please refer to our Return Policy for more information on how to return items.
